Appending a BBC address to your campaign or Canvas will result in doubling your billable emails for the campaign or Canvas component since Braze will send one message to your user and one to your BCC address. The BCC Address settings are currently in early access. This is a useful tool to retain copies of messages you sent your users for compliance requirements or customer support issues. Appending a BCC address to an email message will send an identical copy of the message your user receives to your BCC inbox. The BCC Address settings allow you to add and manage BCC addresses that can be appended to outbound email messages sent from Braze. All reply-to emails can be set to your root domain. Failure to do this may result in SPF and DKIM misalignment. When setting your “From” addresses, make sure your “From” email domain matches your sending domain (i.e., ). Exclude the reply-to option and send replies to the “From” address.
Set a default sending and reply-to address.Set up multiple sending and reply-to email addresses.Here, you may also exclude the “Reply-To” email and exclusively send replies to the “From” address. These addresses will be available when building your campaign through the Edit Sending Info options available as you compose your campaign email. Using these settings, you may also include additional sending and reply-to addresses. Use the following outbound email settings to change the name and email address used when Braze sends emails to your users. Outbound email settings Multiple sending emails Including features like these in your outbound emails make for a fluid and cohesive customer experience. Here, Braze allows you to set specific outbound email settings like display name, reply-to address, custom footers, custom opt-in and opt-out pages, and more. Email settings can be found within the Manage Settings page of the dashboard.
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